Got a question? See below for the answer. Or email us firstname.lastname@example.org for more information.
How much is the delivery fee?
|Order Value (ex GST)||Delivery Fee|
|Under $100||$12.90 + GST|
|$100 — $299.99||$24.90 + GST|
|$299.99 — $599.99||$34.90 + GST|
|$600 and over||$49.90 + GST|
*Additional delivery charges will apply on bulky items, large orders and fit outs. Remote or regional areas may incur additional delivery fees. For additional information please contact us on email@example.com.
How long will my order take to arrive?
Our aim is to ensure you receive your goods as quickly as possible. Please refer to our delivery page for more information.
What happens if a product is out of stock?
Any items which are temporarily out of stock will automatically be placed on backorder. These items will be noted on your delivery note and will be dispatched to you as soon as they become available.
Do you have material safety data sheets?
Material Safety Data Sheets (MSDS) are available for selected products, please contact us at firstname.lastname@example.org to request a MSDS.
What payment type can I use?
We accept PayPal (online only), electronic funds transfer (EFT), Visa and Mastercard.
What should I do when I receive my order?
Please cross check all products against your original order and our delivery note when you receive them but before opening, marking or using them. EducationAll Australia will accept returns within 7 days of receipt of order, in accordance with the current terms and conditions. Returns policy available here.
Can you help me with a new centre set-up?
Our team will work closely and effectively with you to identify and understand your unique needs, and work towards a full-service turnkey solution from resource selection to timelines and the final unpack and centre set-up. Give us a call on 1300 044 984 or email email@example.com.